Texas is a big state, and the help here doesn't depend on where in it you live. The only physical office is in Boca Raton, Florida, so reviews, applications and follow-up questions for Texas clients all happen by phone.
Medicare and Marketplace coverage run on separate rules and separate calendars, and Texas has separate public help for each: HICAP for Medicare counseling, and the Texas Department of Insurance for insurance consumer questions of every kind. The two guides below explain which to use and when.
Choose your guide
- MedicareMedicare in TexasHow Medicare's enrollment windows work, how to reach HICAP, Texas's State Health Insurance Assistance Program, and the Texas Department of Insurance Help Line.Read the Medicare guide
- ACA / MarketplaceACA health insurance in TexasHow the Marketplace works in Texas through HealthCare.gov, when Open Enrollment runs, and where to find Marketplace-certified enrollment help.Read the ACA guide
Licensing in Texas
Alexander James is a licensed independent insurance agent in Texas. His National Producer Number and state licenses can be checked on the National Insurance Producer Registry.
Alexander James, Licensed Independent Insurance Agent · NPN 19291077
Empathy Insurance Advisors is a trade name of Empathy Healthcare Solutions Inc. Insurance products are offered by Alexander James, a licensed independent insurance agent (NPN 19291077), and licensed insurance agents on staff. Empathy Healthcare Solutions Inc. is not a licensed insurance agency.
Talk it through with a licensed agent
Call, or answer a few questions online and a licensed agent will follow up. There is no obligation to enroll.
Licensed Insurance Agent | NPN: 19291077 · Licensed in 25+ states · No obligation · Privacy Policy
We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options.
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