North Carolina clients work with Alexander James by phone, whether they live in the mountains, the Piedmont or on the coast. The only physical office is in Boca Raton, Florida, so reviews, applications and follow-up all happen remotely.
In North Carolina, the Medicare counseling program, SHIIP, sits inside the NC Department of Insurance, the same department whose Consumer Services Division takes insurance complaints, and both share one phone number, 855-408-1212. The two guides below explain what each part of that department does.
Choose your guide
- MedicareMedicare in North CarolinaHow the federal Medicare enrollment windows work in North Carolina, what SHIIP counselors do, and how to reach them.Read the Medicare guide
- ACA / MarketplaceACA health insurance in North CarolinaHow North Carolinians enroll through HealthCare.gov, when Open Enrollment runs, and where to find Marketplace-certified help.Read the ACA guide
Licensing in North Carolina
Alexander James is a licensed independent insurance agent in North Carolina. His National Producer Number and state licenses can be checked on the National Insurance Producer Registry.
Alexander James, Licensed Independent Insurance Agent · NPN 19291077
Empathy Insurance Advisors is a trade name of Empathy Healthcare Solutions Inc. Insurance products are offered by Alexander James, a licensed independent insurance agent (NPN 19291077), and licensed insurance agents on staff. Empathy Healthcare Solutions Inc. is not a licensed insurance agency.
Talk it through with a licensed agent
Call, or answer a few questions online and a licensed agent will follow up. There is no obligation to enroll.
Licensed Insurance Agent | NPN: 19291077 · Licensed in 25+ states · No obligation · Privacy Policy
We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options.
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